I know exactly how this Verizon customer feels after the carrier screwed up his iPhone 17 Pro order

Where is my Pixel 6 Pro?

As a subscriber to Verizon for over two decades, predating the touchscreen smartphone era that started in 2007, I’ve had my share of ups and downs with the carrier. There was the time a rep put a case on my son’s new LG smartphone and broke the buttons off the device. Even though he had to get a replacement after owning the phone for just one day, it was a refurbished model. Considering that it was the Verizon rep’s fault and the phone was just purchased, my son should have received a brand new unit.

I also got upset at Verizon back in January 2022, when I ordered my Pixel 6 Pro from the carrier’s app. At the time, I lived in upstate New York, and there were two similar addresses, one labeled North and the other labeled South. Many of you know the excitement of waiting for your new phone on the date it is supposed to arrive. On the day my new Pixel was supposed to arrive, I excitedly waited for a delivery truck that never came.

I had to wait an extra week to receive my Pixel 6 Pro because Verizon screwed up my address. | Image credit-PhoneArena

After finally getting through to Verizon, it turned out that the carrier failed to put the exact address I gave them on the order. As a result, the shipping label didn’t specify North or South for the address and so my eagerly-awaited device was delivered to someplace that even Verizon couldn’t specify. Finally, after about a week, Verizon had the phone sent to me. That was a tough week to get through.

Verizon screws up the delivery of an iPhone 17 Pro

This is not an isolated issue for Verizon subscribers

As noted, I’ve lived through this issue personally, as have several of the Verizon subscribers mentioned in this story. But another Verizon subscriber just found out this morning that his new iPhone was not only shipped to the wrong address, it was shipped to the wrong address two states away!

Not everyone ends up on the phone with Verizon because their phone was shipped to the wrong address. Miracles do happen, as one did in the following case: “Mine was also being delivered to the wrong address. Luckily, they left a ‘we missed you’ note and didn’t drop it off. I recognized the building in the picture and saw the FedEx person a couple of houses down. I ran out and flagged them to get my phone.”

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